Shipping policy

At NextStar Store, we are committed to delivering your orders as quickly and safely as possible. Please review our shipping policy before placing your order.

Order Processing

Orders are processed within 1–2 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where available).

Estimated Delivery Times

Delivery times may vary depending on your location:

United States: 3–7 Business Days
International Orders: 7–15 Business Days

Please note that these are estimated delivery times and may be affected by weather conditions, holidays, customs processing, or carrier delays.

Shipping Costs

Shipping charges are calculated at checkout based on your shipping address and selected shipping method. Any applicable shipping fees will be displayed before you complete your purchase.

Order Tracking

After your order is shipped, you will receive a tracking number via email (where available) so you can monitor your shipment.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address. NextStar Store is not responsible for delays or delivery issues caused by incorrect or incomplete address information.

International Shipping

International customers may be required to pay customs duties, import taxes, or other fees imposed by their local customs authority. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Delays

Although we work with trusted shipping partners, unexpected delays may occur due to factors beyond our control. We appreciate your patience and will do our best to assist you if your shipment is delayed.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our customer support within 7 days of delivery or the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team. We are always happy to help and ensure you have a smooth shopping experience with NextStar Store.